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    Reflections

    2022 – A year of Madness

    How well do you remember the events of 2022?  What stood out for you as interesting, important or memorable about the year that ends in a few hours’ time?  Well, here is my take on some outstanding events and then…

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    Business Articles

    In The Company of Fools

    ‘When arguing with a fool, make sure the other person isn’t doing the same thing’ is an old proverb which I always ascribed to.  In 1999, psychologists Dunning and Kruger described a phenomenon of incompetent people who actually think they…

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    Business Articles

    The Value of Values

    Here is a trick question for you: what is the reason for every death that had ever occurred throughout human history?  Remember, I said it was a trick question.  Your first reaction is to say: ‘are you serious?  People die…

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    Business Articles, Reflections

    Hope, The Last Refuge

    The collapse of Thomas Cook in September 2019 left hundreds of thousands of holiday makers stranded at their holiday destination and many thousands of employees without jobs.  This is not counting the loss of investment by shareholders, small and large,…

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    Business Articles

    Frogs’ Business School

    Perhaps more than any other living creature, the frog turns up in metaphors to explain or demonstrate a work or business situation.  Here are some: Kissing the Frog: when faced with a negative situation that requires doing something unpleasant but,…

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    Business Articles

    How Courtesy Killed Respect

    What amazes and irritates me, in equal measures, is the conflation of courtesy and respect. Somehow, we have substituted courtesy in place of respect and in return, we managed to wrap our relationships with one another with cheap glossy packaging…

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    Business Articles

    The Obscure Art of Listening Loudly

    Communication between people takes on many forms. From body-language, to hand gestures, facial expressions, music, spoken words, written words, visual representation (pictures, drawings, film, PowerPoint, etc.), all the way to the modern-day use of emojis. We have learnt to employ…

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