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It started with a text message 4 hours before I was due to leave for the airport. British Airways (BA) helpfully informed me my flight would be 1 hour 45 minutes late taking off and I should rearrange my airport…
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London: The company “Travel Coordinator” went on line and checked the official requirements for visa application to Saudi Arabia and all seemed fairly straight forward, if a little bureaucratic. Must have a valid passport; must provide two identical passport photos…
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There is a glitzy 5-Star hotel in Qatar that boasts Swarovski Couches in the lobby; they know who they are! The management is determined to offer legendary service; whether you want it or not. The hotel is way over-staffed at…
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We once had an indifferent and borderline rude service at a restaurant however; the food itself was quite good. It was my treat that day so, I paid the bill exactly as it stated on paper and omitted to leave…
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Algeria is a beautiful country but they don’t do “Customer Service”. Here is a conversation I once had with Reception in one of the most prestigious hotels: Receptionist: Yes? Me: Can you please send someone to stock the bathroom with…
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I am a catholic in my expectations of what a restaurant service should be like. I hate self-service, tick box menus, set menus and all other forms of aptitude testing approach to service. Here is a scene I experienced on…
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Of the hundreds of flights I experienced over the years, I only took 6 trips with budget airlines and that was 5 too many in my book. This kind of cheap transport may have made international travel accessible to the…
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