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    courtesy

    Business Articles, Reflections

    At Your Disservice

    “Never trust a second-hand car salesman”.  That was the received wisdom ever since second-hand cars began to be traded over a 100 years ago.  As far as this stereotypical salesman was concerned, he would lie, cheat and make any promise…

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    Business Articles

    How Courtesy Killed Respect

    What amazes and irritates me, in equal measures, is the conflation of courtesy and respect. Somehow, we have substituted courtesy in place of respect and in return, we managed to wrap our relationships with one another with cheap glossy packaging…

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