I am a catholic in my expectations of what a restaurant service should be like. I hate self-service, tick box menus, set menus and all other forms of aptitude testing approach to service. Here is a scene I experienced on…
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So, which nation should appreciate and respect Champagne more than any other? The French, right? Wrong! The Air France Algiers to Paris flight was preparing to take off. I accepted a very inviting chilled flute of Champagne from the flight…
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World Trade Center Association has an annual general assembly they hold in different cities, and I occasionally attend as part of my current job. This incident took place when the event was held in Dubai where all delegates stayed at…
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Of the hundreds of flights I experienced over the years, I only took 6 trips with budget airlines and that was 5 too many in my book. This kind of cheap transport may have made international travel accessible to the…
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This event goes back to the Seventies soon after graduating from university when I was reluctantly transitioning from studenthood to professional life. I travelled round the Middle East partly to look for work and partly as a tactic to avoid…
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Here is what I don’t get. Why did they name Dubai International Airport an airport? Ok, it is in Dubai and it is international in the sense there are many nationalities from all corners of the world; that’s easy to…
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Couple having a loud conversation in one of Dubai International Airport departure lounges: She (throwing hand luggage on floor): I have had enough of you and your attitude, get out of my life He: right, I am going straight back,…
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– Can I have a room temperature bottle of water please? – Would you like ice with that sir?
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It is an accepted commercial airline practice to board passengers who need assistance first followed by able-bodied last. The drill is for airport staff to push wheelchairs on board the aircraft while the other passengers patiently wait for them to…
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Washington Dulles Airport – I once worked for an American multi national company called “Peterson, Howell and Heather” or PHH as it was commonly known. I was in charge of the I.T department of their operations in the UK and I…
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