The airline industry, God bless them and all those who sail with them! They like extremes, don’t they? The hot towels are scolding hot; the cold ones, if brought anywhere near your face, will give you a frost bite; the water is freezing icy liquid; information, when provided, is way too much (local time, temperature, how pleased they are to have you on board, etc.), but they don’t tell you why the flight was 2:45 minutes late; when they want to ignore you, boy, do they ignore you!
Today, I ordered the mezzeh for a starter, cannelloni for main course, followed by the fruit option. Without exaggeration, the hummus and tabouleh were frozen solid, and the cannelloni with vegetables were heated up to such a degree, the various items melted into one another. As for the fruit, the actual pieces disintegrated due to the cold temperature they were subjected to. So, on the whole, I think I ingested about 10 calories in total, and my teeth are still throbbing with pain; thank you Gulf Air!
I’ve yet to experience “decent” service on any airline. I feel your distress.
Emirates is quite reasonable and so is Singapore Airlines.
I’ve heard good things about those two airlines as well. I’ll have to see for myself when I travel the globe.